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Terms of Service

By placing an order with NAKU Laundry, you agree to the following service terms:

Service Scope

We deliver professional laundry, dry cleaning, and garment care services with meticulous attention.

Item Care

While we handle each item with the utmost care, we are not liable for wear and tear, colour fading, or shrinkage resulting from manufacturer limitations or pre-existing damage.

Order Collection & Delivery

We aim to collect and deliver your order within 4 to 48 hours, contingent on service type and location. External factors such as traffic or weather may occasionally impact schedules.

Customer Responsibility

Kindly ensure all pockets are emptied and accurate item details are provided during booking.

Payment

Full payment is required before or at the time of delivery.

For comprehensive details, please refer to our full Terms & Conditions.